Delivery and Fulfillment Policy In Australia

Lead Time Information

Processing and Production: 7-15 Business days

Order processing and production duration is 7-15 business days. 

Delivery Time: 35-45 Business days

Usually takes 35 to 45 business days for ocean freight container to final delivery.

Shipping Fees

Calculated based on product dimensions, weight, and delivery address.

For most areas in each state, shipping costs are accurate at checkout. For remote locations or oversized items, we may contact you after ordering to arrange additional freight charges

Delivery Details

• Taxes included in delivery fee
• Delivery to the front door or curbside.
• For apartment complexes, delivery will be made to the 1st-floor entrance.
  
• "Stock" means products are only guaranteed to be processed in the warehouse within 48 hours. 

Additional Services (charges apply) 

We have trusted installers in Sydney, Melbourne and Brisbane.

Installers are independent contractors and operate entirely separate from CaGu MoDu. If require these services, extra fees will apply, based on the logistics provider's quote. 

• Unloading, Move-in, Unpacking and Debris Removal

• Assembly Service (required for some items; most products are one-piece units)

Contact Us

Business Hours (AEST): 10:00 AM to 6:00 PM, Mon~ Fri

Contact Us: +61 468 069 835

Email：support@cagumodu.com

• Your satisfaction is our top priority, and we are committed to ensuring your office furniture arrives in excellent condition and on time.

Order Handover Options

Standard Shipping

An economical and reliable delivery service covering all of Australia, delivering to the front door or designated roadside area.

Warehouse Pickup Service

All order can be picked up in the Sydney, Melbourne, Brisbane and Perth warehouse. This is the most economical and flexible option. Once you've booked your pickup, simply visit our warehouse during business hours to collect your order.